- May 26, 2022
- Posted by: AliensFaith
- Category: OBJECTIVE PRESS
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Delta Air Lines used to have a reputation for almost never cancelling a mainline flight. Their unique selling proposition was their reliability. They accomplished this with a fleet of generally older aircraft, and built a maintenance capability so effective that it became a profit center.
Reliability isn’t a new problem for Delta, in fact Delta was first to begin having operational meltdowns in the Covid world. But as the halo wears off the wheels could begin to fall off of the SkyMiles program and have implications far beyond Delta too.
Continue reading A Loss Of Reliability Has Far-Reaching Implications For Delta – And American Express…