Singapore Airlines Expands Free Wi-Fi In First & Business Class

Singapore Airlines premium passengers are in for a treat, as the airline has greatly expanded its free Wi-Fi benefit, as noted by Mainly Miles.

Singapore Airlines offering unlimited free Wi-Fi

Singapore Airlines increased the list of passengers and aircraft types where free Wi-Fi are offered. Specifically, the airline is now offering unlimited free Wi-Fi to the following passengers:

• Suites and first class passengers
• Business class passengers
• PPS Club members traveling in premium economy or economy

This is now available throughout Singapore Airlines’ fleet, including on all A350s, A380s, 777s, 787s, and 737 MAXs. The only planes not to offer this are the 737-800s, as those planes don’t feature Wi-Fi.

For context, previously the airline offered unlimited free Wi-Fi in Suites and first class, while it offered business class and PPS Club members 100MB of free data. Suffice it to say that going from 100MB of data to unlimited data will make a big difference for many passengers. Furthermore, previously the airline had restrictions on the types of aircraft where free Wi-Fi was offered.

For now the current Wi-Fi offering is described as a trial, though there’s no published end date. In a statement, the airline says it will “monitor and assess the needs and preferences of our customers during the trial, and evaluate the commercial, operational and technical aspects of providing complimentary in-flight Wi-Fi to our customers.”

Singapore Airlines has come a long way with Wi-Fi

As is the case with so many airlines, Singapore Airlines has made huge progress when it comes to its inflight Wi-Fi offering. The airline used to have OnAir Wi-Fi, which was both ridiculously slow, and outrageously expensive (in 2014 there was a story about how someone racked up $1,200 in Wi-Fi charges on a flight).

Not only has Singapore Airlines upgraded its systems to improve bandwidth and speeds (most planes now have Panasonic Wi-Fi), but the airline has also greatly improved Wi-Fi pricing and complimentary offerings. Nowadays most Wi-Fi pricing allows unlimited data, and a full flight pass typically won’t cost more than $15.99.

Meanwhile it’s fantastic to see that Wi-Fi is now free for most premium passengers with no data caps. That’s a real competitive advantage, as there aren’t many airlines offering free Wi-Fi to business class passengers.

Bottom line

Singapore Airlines is now offering unlimited free Wi-Fi to all first and business class passengers, plus PPS Club members in premium economy or economy. Officially this is a trial without an end date. It seems that the airline is trying to move toward making this a permanent feature, which would be awesome.

What do you make of Singapore Airlines’ expanded complimentary Wi-Fi?