Solar Edge App hasn’t updated production since May 22

I have an HD wave inverter connected to a home gateway that is connected to my internet via ethernet. I just noticed that my production hasn’t updated since May 22nd in the app. I’ve reset everything and nothing is making the production update. When I connect directly to the inverter via the app it acts like everything is fine except the ‘Monitoring data (S_OK)’ keeps spinning. Should I just call my installer tomorrow?

submitted by /u/SeattleSquatch
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Author: AliensFaith
HighTech FinTech researcher, university lecturer & Scholar. He is studying his second doctoral degree at the Hague International University. Studying different fields of Sciences gave him a broad understanding of various aspects of life. His recent researches covered AI, Machine-learning & Automation concepts. The Information Technology Skills & Knowledge gave his company a higher position over other regional high-tech consultancy services. The other qualities and activities which can describe him are a Hobbyist Programmer, Achiever, Strategic Thinker, Futuristic person, and Frequent Traveler.

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